Privacy Policy – Tamridy App

This Privacy Policy explains how Tamridy collects, uses, and protects your personal data when using our mobile application.

1. About Us

Tamridy is a healthcare service platform that connects patients with nurses for home and on-site medical services.

2. Information We Collect

• Full name, email, phone number, age, gender
• Profile image (optional)
• Precise location (for service matching and navigation)
• Uploaded documents (ID, license, medical papers)
• Device and usage data (IP, logs, performance)
• Notification tokens (for order updates)

3. How We Use Data

• Match patients with nearby nurses
• Process and manage service requests
• Send notifications and updates
• Improve app performance
• Ensure safety and verification

4. Location Usage

We use location data to connect patients with nearby nurses and ensure accurate service delivery. Location is only used during active service or when permission is granted.

5. Notifications

We use push notifications to inform nurses about new requests and update users about their orders.

6. Data Sharing

• Assigned nurses (for service completion)
• Firebase services (authentication & notifications)
• Google Maps API
• Legal authorities if required

7. Data Retention

We keep data only as long as needed to provide services. After account deletion, all data is permanently removed.

8. Account Deletion

You can delete your account anytime:

Once deleted, all data is permanently removed from our system.

9. Security

We use appropriate security measures to protect your data, but no system is 100% secure.

10. Third-Party Services

• Firebase (Messaging, Authentication, Storage)
• Google Maps
• Notification services

11. Children

The app is not intended for users under 18 years old.

12. Changes

We may update this policy from time to time. Updates will be posted on this page.

13. Contact Us